Philips Pivothead Users Philips Pivothead Users Date*Time* : HH MM AM PM Philips Case NumberWas the connection easy to establish? (Y/N)*How was the audio & video quality of the call? Score 1-10 (bad – excellent)*Did the Pivothead system provide equivalent or better than phone only support? (Y/N) If no, please detail*Did the Pivothead system provide equivalent support to a technician onsite? (Y/N)*If the Pivothead system was more efficient, what was the estimate of cost/time saved?*Was an onsite/repair centre visit avoided using Pivothead? (Y/N)*CAPTCHA